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Enterprise Content Migration – Some lessons January 23, 2012

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A good article by Nitin Mehta on motivation for content migration. My experience has been the same. A few lessons learned:

1. Make sure you have a motivation for a migration. It is not enough to say I want to standardize on a specific platform if you have not committed a strategy and resources to it.

2. Make sure you are gaining value. Standardizing is not enough. Value can be in terms of better content control, easier content creation, better content search and analytics, and what have you. Whatever it is, estimate ROI gains.

3. Make sure the scope is understood or you could end up spending a lot of content that is no longer useful. Keep the users involved.

4. Don’t just pick a solution vendor. Have your incumbent vendor involved in the project. I bet you that you can find better Sharepoint or Oracle expertise from an incumbent resource than you would from Microsoft or Oracle. The incumbent knows your content and processes and they may be able to do a better job.

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Dynamic Case Management Systems – A BPM approach December 7, 2011

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A great article given to us by IBM and written by Alan Earls, ebizQ contributor on Strategies for Building a Case Management Architecture, advise for all those in the law enforcement, health and human services and legal professions.  At TS Analytec Inc. we have certainly experienced the need for common frameworks for building viable solutions for delivering low cost service excellence in federal, state & local government  health and human services.  Business Process Management has a promise, but, building bridges, as Earl presents is a major factor.

Strategies for Building Building the Best Case management Architecture

May 19, 2009

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The Enterprise Intelligence Realization™ Methodology Ecosystem Framework is a terrific visualization of how BI systems can drive performance and add value to an Enterprise.  Click on the picture to read about the model.

Enterprise BI Visualization

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January 1, 2009

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Business Performance Management is a process that must be perpetually and continuously applied in order to impact the business in a positive way.  For business enterprises, that impact is on the bottom line and improved customer satisfaction and retention.  For government, it is improved citizen access to services at lower costs.  With the economic and fiscal conditions that prevail today, it is imperative that business intelligence tools are made available to everyone that needs it.  Productivity improvements achieved in the last 20 years has not only helped cut costs, but also pave the way for individuals to take more responsibility to help manage performance.  Old tools pave way for new ones and improved ways replace older ones.  Even with Business intelligence, the data  needed to be collected, analyzed and reported must change.

How does one make sure that those changes are done effectively.  The answer must be in insitutionalizing the practices that are required to measure business performance.  That begins with senior stakeholders establishing clear policies for the promoting collaboration between offices on activities that help build an ongoing knowledgebase for performance.  Selecting the right individuals and teams and building the skills is second and imperative.   Measuring, recording and reviewing progress is third.  Finally, progress achieved along all lines of the business should be visibe to senior managers and senior managers must be confident that the decision they are making are based on accurate evaluation of the conditions that exist.

ts analytec December 30, 2008

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